Support

Support

Issues Uploading Activities to Strava

Following a recent Strava update, the BODY BIKE app is currently experiencing a technical issue that may prevent activities from being uploaded or appear with a delay in Strava.

Our development team is investigating the problem and is working to restore the service as quickly as possible. We apologize for any inconvenience and thank you for your patience.

Last updated: July 2026

BODY BIKE

Support CENTER

UNPACK & ASSEMBLE

Step-by-step instructions for initial installation and assembly.

SET-UP & ADJUSTMENT

Step-by-step guide for initial product setup and adjustments.

Connection guides

Connect your phone or watch for a data-driven workout.

MAINTENANCE

Service guidelines to keep your equipment in top condition.

MANUALS

Detailed instructions and guidelines for operating and troubleshooting your product.

FAQ

Comprehensive support for frequently asked questions and issues.

UNPACK & ASSEMBLE

SET-UP & ADJUSTMENT

Connection guides

MAINTENANCE

MANUALS

FAQ

Your indoor cycling questions, answered

Our AI Assistant is in active development and continuously improving. Response speed and answers may vary in accuracy and completeness. Please verify important information before relying on it.

BODY BIKE

Spare parts

High-quality spare parts to maintain your product’s performance.

Contact

If you didn’t find what you were looking for in our Support Center, we kindly ask you to check our FAQ for further assistance. If you still need help, please get in touch by filling out the form below. Our team is here to provide you with the support and answers you need.