Connection guides

App connection guide

Connect your SMART+ or SMART+ Phantom by bluetooth and use your smartphone to display training data

App guide

Data transfer guide

Transfer your BODY BIKE App workout data to your new device. Check out our iOS or Android transfer guide.

Data transfer guide

Watchos connection guide

Set-up & connection guide for Apple watch OS10. For SMART+ and SMART+ Phantom only.

Watch guide

App connection guide

Data transfer guide

Watchos connection guide

BODY BIKE App FAQ

Having trouble with your connection? Whether it’s syncing your watch, transferring data, or using the BODY BIKE App, we’re here to help. Below, you’ll find quick answers to common connectivity issues to get you back on track as smoothly as possible. If your issue isn’t listed, don’t hesitate to reach out for further assistance.

Why doesn’t my workout history show 100% on the intensity scale, even though it did during the workout?

The intensity percentage displayed during your workout is a preliminary calculation. This value is recalculated and refined once the complete workout data is processed and stored in your workout history. This recalculation may result in a slightly different percentage being displayed in your history. Therefore, the 100% you see initially is not the final value.

If you exit the BODY BIKE app, for example, to change music or reply to a message while cycling, the app will lose connection to the bike. During this time, power and cadence data are not received from the bike, which is used to calculate speed and distance, although time continues to be recorded. This loss of data can be a reason why the intensity may not show 100% at the end of the workout.

Why is Strava time different from the time in the BODY BIKE App?

The time discrepancy between Strava and the BODY BIKE app is due to how each platform handles time zone information.

Strava uses the timestamp in the file and the UTC offset of your riding location (based on GPS data) to determine the start time.

The BODY BIKE App may have a slightly different time formatting, potentially leading to variations in the start time and date.

To ensure accurate time display on Strava:

1) Go to your Strava account on the website. Open the menu from your profile picture and select Settings.

2) Ensure your location is set correctly. Try changing it to Los Angeles, saving, refreshing the page, and then setting it back to your current location and save again.

How can I transfer BODY BIKE workout data to Strava?

To use Strava with BODY BIKE, follow these steps:

Create a Strava Account: You’ll need a Strava account. You can sign up using Facebook, Google, Apple, or by creating a new account with your email.

Sync Your Workouts: With a Strava account, you can store all your BODY BIKE indoor cycling workout data alongside your outdoor activities.

Uploading Workouts: If you’re using The BODY BIKE App version 2.2.7, uploading your data is easy:

Open the BODY BIKE app on your phone.
Go to your workout history.
Select the workout you want to upload.
At the bottom of the workout page, tap the “Strava Upload” button.
Choose your preferred login method to connect your Strava account.
Your data will now be uploaded to Strava.

Quick Uploads: To upload additional workouts, simply select a workout and press “Strava Upload” again. You won’t need to log in each time, as the app will remember your account.

Removing Your Strava Account: If you want to disconnect your Strava account, go to personal settings in the BODY BIKE app and tap “Strava Remove Authorization.”

How can I transfer BODY BIKE App data from Android to iPhone

Currently, our app (version 2.2.7 and earlier) does not have the capability to transfer data from an Android phone to an iPhone, or iPhone to Android phone.

BODY BIKE prioritizes your privacy and does not store any user data on its servers. While some users appreciate this, it also means that saving your training data requires additional steps.

If you’d like to keep your training records, you can connect to Strava. However, please note that any medals earned in the BODY BIKE app will not transfer to Strava.

For those switching devices (e.g., from Android to Android or iPhone to iPhone), you can transfer your data within the app. You can finde the transfer guides here

How can i backup my BODY BIKE APP on android

This feature is only available for Android 10 and above.

Make sure that your smartphone has the latest version of the BODY BIKE Indoor Cycling app installed.

If you need to update your app, it is important that you open the BODY BIKE Indoor Cycling app after the update to make sure that all you have all your medals and workouts.

Creating a backup

Open BodyBike app. Tap Menu (three lines).
Select “App settings”.
Tap “BACKUP” and confirm.
Find the backup file in your Downloads folder in the new folder named “BodyBike”. The file is named by date. For example, a backup created on September 10, 2024, might be named: 20240910T070848943Z_backup.zip.

Transfer Backup

You can transfer this backup file to your new phone using various methods:

Use file transfer app, email, or connect to computer.
Alternatively, upload to cloud storage (Dropbox, Google Drive, OneDrive).

Restore on new device

Install BODY BIKE® app on your new device.

Open app, tap Menu, and select “App settings”.
Tap “RESTORE” and confirm.
Locate backup file.
The app will confirm successful restore.

For a more detailed guide, please find our android data transfer guide here

How can I back up my BODY BIKE App data with iCloud?

This guide is for iOS devices only.

If you’re using BODY BIKE Indoor Cycling App version 2.2.7 or newer, you can create an iCloud backup to restore all your BODY BIKE data on a new iPhone. Follow the steps below

Step-by-Step Backup Process:

Prepare Your Old iPhone:
- Ensure your old iPhone has BODY BIKE Indoor Cycling App version 2.2.7 or newer installed.
- Open the BODY BIKE app and go to the “About” page in the menu to verify the app version. Make sure you open the app after updating it.

Create an iCloud Backup:
- Close the BODY BIKE app.
- Go to your iPhone’s settings:
  Settings > Apple ID > iCloud > iCloud Backup > Back Up Now.
- Make sure you have enough iCloud storage space for the backup.

Set Up Your New iPhone:
- Once the backup is complete, grab your new iPhone and follow the setup instructions.
- When prompted, choose to restore from your iCloud backup.
  After the restoration, all your BODY BIKE data—including personal settings, app settings, achievements, and workouts—will be on your new phone.

If Your New iPhone Is Already Set Up:
- You will need to erase all content and settings to restore the iCloud backup. Unfortunately, Apple does not allow selective restoration of individual apps; you must restore everything or nothing.

Need Help?
Check out our iPhone data transfer guide here
If you encounter any issues, please contact us at info@body-bike.com.

Why have I lost my medals?

Every week, you have the chance to earn one of each medal: Bronze, Silver, and Gold. The challenges for each medal change weekly.

To earn a Silver medal, you must first achieve Bronze. Similarly, you must earn both Bronze and Silver before unlocking Gold.

The small circle connected to each medal shows how many of that medal you’ve earned. Tap the medal to see the challenges and how many days you have to achieve them in, before the weekly medal reset and new challenges are set.

Visit our achievements page to learn more

How can I earn the bronze, silver, and gold medals in the BODY BIKE App?

Our achievement system is designed to keep you motivated and engaged. It features 7 levels and 3 medals.

Levels:
1) Rider
2) Skilled
3) Expert
4) Athlete
5) Elite
6) Hero
7) Club

Medals:
1) Bronze
2) Silver (Requires a Bronze medal)
3) Gold (Requires a Silver medal)

Once you earn a medal or level, it’s yours forever! However, you can continue challenging yourself with new weekly medal goals.

To achieve the Athlete status, you must complete these three challenges:
– Earn 5 Silver medals.
– Burn a total of 40,000 calories.
– Reach 15% of your red zone in a single workout.

Every 7 days, medal requirements reset. Tap the medal at the bottom to view the new requirements and deadline.

For example, a Silver medal might require reaching 10% of your red zone, burning 1250 calories, and completing 3 workouts in a week.

Your achievements are linked to the app. Deleting the app without backing up data will result in lost progress.

Visit our achievements page to learn more

How do I save BODY BIKE exercise data or display it on a big screen using ANT+?

The BODY BIKE Connect Indoor Bike and Performance Console transmit data using the ANT+ protocol. This allows you to receive data on any ANT+ compatible device, such as some outdoor bike computers and watches. If you’re using a phone or tablet without ANT+, you can purchase an ANT+ key to enable your device to pick up the signal.

Once you’re able to receive the ANT+ signal, you’ll need a software program to process the data. There are various options available, and new ones are being developed regularly. Some focus on data storage, while others use the data for interactive purposes, like games on a big screen.

One popular application for storing and analyzing data is MapMyFitness. You can download a guide to using MapMyFitness to help you get started.

Please note that BODY BIKE cannot provide support for ANT+ devices or accessories that you purchase for phones or tablets.

Why can’t I connect my Android phone and my heart rate sensor to the BODY BIKE App

This guide is for Android devices only. Note that not all Android devices will experience the issue described.

If you’re using BODY BIKE app version 2.2.7 or newer and cannot see any SMART+ bikes or your heart rate sensor when trying to connect, this issue may be due to changes in Android’s location permissions. This change can affect how the BODY BIKE app and Bluetooth interact.

Important: BODY BIKE does not track or store your location.

Troubleshooting Steps:

Step 1: Check App Permissions

Close the BODY BIKE app completely (ensure it’s not running in the background).
Ensure Bluetooth is turned ON.
Go to your phone’s Settings.
Select Apps.
Choose BODY BIKE App.
Tap Permissions.
Make sure Location is turned ON.
Reopen the BODY BIKE app and try connecting again.
- If prompted with “Allow BODY BIKE to access this device’s location?”, press ALLOW.

Step 2: Verify Location Settings

Close the BODY BIKE app completely.
Go to Settings.
Select Connections.
Choose Location.
Ensure Location is turned ON.
Reopen the BODY BIKE app and try connecting again.

Step 3: Restart Connections

Close the BODY BIKE app completely.
Turn OFF Bluetooth, Wi-Fi, Mobile Data, and Location (GPS).
Turn them all back ON.
Reopen the BODY BIKE app and try connecting again.

Step 4: Adjust Location Method

Close the BODY BIKE app completely.
Go to Settings.
Select Connections.
Choose Location.
Ensure Location is turned ON.
Tap Location method.
Set it to High accuracy.
Reopen the BODY BIKE app and try connecting again.

If the issue persists, please contact us at info@body-bike.com.

Why can’t i connect my Apple Watch with the BODY BIKE App

With BODY BIKE® indoor cycling App version 1.6.3 or older, it is not possible to connect to your Apple Watch or any other SmartWatch as a live heart rate monitor.

This is due to the different Bluetooth protocols. The BODY BIKE® indoor cycling App understands two protocols – cycling power 0x1818 and heart rate 0x180D.

Cycling power 0x1818 is used between SMART+ and the BODY BIKE® indoor cycling App.

Heart rate 0x180D is used between the heart rate monitor and the BODY BIKE® indoor cycling App.

As long as the watch does not transmit with the right protocol (0x180D) it cannot connect with the BODY BIKE® indoor cycling App.

Which heart rate monitor can be used with the BODY BIKE SMART+ App

The BODY BIKE indoor cycling app utilizes two protocols: cycling power (0x1818) and heart rate (0x180D).

Cycling Power 0x1818: This protocol enables the communication between the SMART+ bike and the BODY BIKE® indoor cycling app.

Heart Rate 0x180D: This protocol facilitates the connection between the heart rate monitor and the BODY BIKE® indoor cycling app.

If a heart rate monitor does not transmit using the correct protocol (0x180D), it cannot be connected to the BODY BIKE® indoor cycling app. Therefore, Apple Watches and other smartwatches, such as Garmin and Samsung watches, cannot directly connect to the app and cannot be used as heart rate monitors.

We recommend using a chest strap heart rate monitor or a wrist sensor to the app. Chest strap monitors provide more accurate and reliable heart rate data compared to wrist-based sensors.

How does the BODY BIKE App calculate distance

Calculating the distance covered on a stationary bike might seem unusual, but it provides a rough estimate of how far you would have traveled if you were cycling outdoors.

In the BODY BIKE App, the distance is based on your cadence, meaning the faster you pedal, the more distance you cover. On the BODY BIKE App, however, the distance is proportional to your watt output.

How does the BODY BIKE App calculate calories

The BODY BIKE App calculates calorie consumption based on your weight and watt measurement, providing a more accurate measure than heart rate, which can be affected by external factors like room temperature and caffeine.

In these systems, wattage is converted into oxygen consumption. Higher intensity workouts lead to greater oxygen use and more calories burned. This method is applicable to everyone, regardless of gender or age.

The formula used by BODY BIKE is validated by the American College of Sports Medicine (ACSM), the leading authority in sports medicine and exercise science.

Why does WATT output fluctuate in the BODY BIKE Indoor Cycling App?

An unbalanced watt output is common among the average rider, but there are steps you can take to improve it.

Check Your FTP (Functional Threshold Power):
- Your FTP should match your performance level. If it’s set too low, you’ll experience a very sensitive intensity scale, which can cause watt output to fluctuate.
- To fix this, go to your personal settings and update your information. You can also take the FTP 5-minute test in the BODY BIKE® Indoor Cycling App.
Focus on Technique:
- Watt imbalances often occur because one leg is stronger than the other.
- A useful exercise is to focus on applying equal force with both legs. While pushing with one leg, concentrate on pulling with the other.
- Mastering this technique can lead to a more balanced watt output, though achieving a perfect balance is rare.
Check for Equipment Issues:
- If you’re an experienced rider with a correct FTP but still notice frequent watt output jumps, it could be due to a worn brake pad.
- Brake pads have an expected lifespan of about 1,500 hours.
- Refer to our manuals or contact us at info@body-bike.com if the issue persists.

How does the VO2 MAX or WATT level test work on BODY BIKE App?

There are several ways to measure physical fitness. The BODY BIKE Indoor Cycling app offers a VO2 Max Test, a type of ramp test where power output increases every 2 minutes.

This test is not influenced by gender or age. Studies have shown that indoor cycling efficiency is relatively consistent across different demographics, meaning individuals producing the same power output will likely have similar oxygen consumption.

The test accuracy has been validated using specialized equipment to measure oxygen uptake. After completing the test, the BODY BIKE app will provide your relative VO2 max (oxygen consumption relative to weight) and FTP (Functional Threshold Power).

If you haven’t taken the VO2 Max Test but need an estimated FTP, the app can calculate it for you in the “Personal settings” or you can use the “Find your FTP” table to input an approximate value.

What is relative VO2MAX in the BODY BIKE Indoor Cycling app?

Relative VO2 max is a measure of your fitness level that takes into account your body weight. It’s calculated by adjusting your absolute VO2 max (the maximum amount of oxygen your body can consume) based on your body size. This provides a more accurate comparison of your fitness level to others, regardless of body weight.

How to measure relative VO2 max in the BODY BIKE app:

Open the app: Launch the BODY BIKE Indoor Cycling app.
Connect to your bike: Press “CONNECT TO DEVICES” and pedal to get a signal.
Start the test: Choose your bike, tap the menu in the upper right corner, select “VO2 MAX TEST,” and press “Start.”

For more information: You can download a table with average relative VO2 max values to compare your results.

What is the 5-minute FTP test on the BODY BIKE App and how does it work?

A person’s FTP (Functional Threshold Power) value can be determined through various tests of different lengths. With the release of BODY BIKE® Indoor Cycling App version 1.5.3, a 5-minute FTP test is now available.

About the 5-Minute FTP Test:

The test runs for 5 minutes and will automatically end when the time is up.
After the test, your FTP value will be displayed on the screen.
To apply your new FTP value, simply press the “Use FTP” button. This will update your Personal Settings with the new value.

Tips for Accurate Results:

Warm-up properly before starting the test.
Maintain the highest average watts possible by adjusting your cadence and/or resistance throughout the test.
Pace yourself to ensure you can complete the full 5 minutes.

How do I estimate my FTP on BODY BIKE App

With BODY BIKE® Indoor Cycling App version 2.2.7, you can estimate your FTP (Functional Threshold Power) — the highest average power (in watts) you can sustain for an hour.

How to Estimate Your FTP in the BODY BIKE APP:

Access Personal Settings
- Open the BODY BIKE app and go to Personal settings.
Select the FTP Estimation Option
- Ensure that “Estimate” appears next to “FTP” on the right-hand side of the screen.
- If it doesn’t, tap the arrow, and select “Estimate” from the scroll menu. “Estimate” is located at the very top of the list.
Enter Required Information
- Provide the following details to estimate your FTP:
  - Gender
  - Date of Birth
    (On Android, you can quickly select the year by tapping the year at the top left corner of the calendar window.)
  - Weight
  - Height
  - Cardio training per week
    (Examples: running, swimming, biking, treadmill, rowing machine, stair-master)
View Your FTP Estimate
- Your estimated FTP will be displayed between the “FTP” and “Estimate” fields, scroll all the way to the top, and select Estimate.
Update Your FTP
- If you’re satisfied with the estimate, click Use FTP to replace your old FTP with the new one.

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