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Does the BODY BIKE synthetic brake need lubrication?

All new BODY BIKEs come equipped with the lubrication-free BODY BIKE Synthetic Brake Pad. This pad, made from Kevlar material, offers a smooth and silent performance without the need for lubrication.

Bikes produced after August 2008 (unless specified otherwise on your invoice) feature this lubrication-free brake pad. If you currently have BODY BIKE Indoor Bikes with leather brake pads, you can purchase a fully assembled brake block with the BODY BIKE Synthetic Brake Pad as an upgrade.

What should be done to keep your bike looking new?

The BODY BIKE Indoor Bike features side covers that protect the interior from dust and perspiration, reducing maintenance needs. After each use, users should spray the bike with water and wipe it clean. Periodically, the bike’s side covers, posts, and bottom frame should be wiped with a cloth dipped in vaseline oil. This not only makes it easier to clean the bike but also provides a shiny finish.

To learn more about maintenance, click here.

Can i adjust the bike without tools

Yes, all BODY BIKEs is designed for professional use offer easy horizontal and vertical adjustments to accommodate users of varying sizes. The large adjustment handles ensure precise modifications without causing play in the posts. Additionally, a small thumb screw on the handlebar helps eliminate any remaining play, ensuring a stable and comfortable ride.


Check out our easy setup & adjustment video guide here

Why is Strava time different from the time in the BODY BIKE App?

The time discrepancy between Strava and the BODY BIKE app is due to how each platform handles time zone information.

Strava uses the timestamp in the file and the UTC offset of your riding location (based on GPS data) to determine the start time.

The BODY BIKE App may have a slightly different time formatting, potentially leading to variations in the start time and date.

To ensure accurate time display on Strava:

1)  Go to your Strava account on the website. Open the menu from your profile picture and select Settings.

2)  Ensure your location is set correctly. Try changing it to Los Angeles, saving, refreshing the page, and then setting it back to your current location and save again.

How can I transfer BODY BIKE workout data to Strava?

To use Strava with BODY BIKE, follow these steps:

  1. Create a Strava Account: You’ll need a Strava account. You can sign up using Facebook, Google, Apple, or by creating a new account with your email.
  1. Sync Your Workouts: With a Strava account, you can store all your BODY BIKE indoor cycling workout data alongside your outdoor activities.
  1. Uploading Workouts: If you’re using The BODY BIKE App version 2.2.7, uploading your data is easy:
  • Open the BODY BIKE app on your phone.
  • Go to your workout history.
  • Select the workout you want to upload.
  • At the bottom of the workout page, tap the “Strava Upload” button.
  • Choose your preferred login method to connect your Strava account.
  • Your data will now be uploaded to Strava.
  1. Quick Uploads: To upload additional workouts, simply select a workout and press “Strava Upload” again. You won’t need to log in each time, as the app will remember your account.
  1. Removing Your Strava Account: If you want to disconnect your Strava account, go to personal settings in the BODY BIKE app and tap “Strava Remove Authorization.”

How can I transfer BODY BIKE App data from Android to iPhone

Currently, our app (version 2.2.7 and earlier) does not have the capability to transfer data from an Android phone to an iPhone, or iPhone to Android phone.

BODY BIKE prioritizes your privacy and does not store any user data on its servers. While some users appreciate this, it also means that saving your training data requires additional steps.

If you’d like to keep your training records, you can connect to Strava. However, please note that any medals earned in the BODY BIKE app will not transfer to Strava.

For those switching devices (e.g., from Android to Android or iPhone to iPhone), you can transfer your data within the app. You can finde the transfer guides here

How can i backup my BODY BIKE APP on android

This feature is only available for Android 10 and above.

Make sure that your smartphone has the latest version of the BODY BIKE Indoor Cycling app installed.

If you need to update your app, it is important that you open the BODY BIKE Indoor Cycling app after the update to make sure that all you have all your medals and workouts.

Creating a backup

  1. Open BodyBike app. Tap Menu (three lines).
  2. Select “App settings”.
  3. Tap “BACKUP” and confirm.
  4. Find the backup file in your Downloads folder in the new folder named “BodyBike”. The file is named by date. For example, a backup created on September 10, 2024, might be named: 20240910T070848943Z_backup.zip.

Transfer Backup

You can transfer this backup file to your new phone using various methods:

  • Use file transfer app, email, or connect to computer.
  • Alternatively, upload to cloud storage (Dropbox, Google Drive, OneDrive).

Restore on new device

Install BODY BIKE® app on your new device.

  1. Open app, tap Menu, and select “App settings”.
  2. Tap “RESTORE” and confirm.
  3. Locate backup file.
  4. The app will confirm successful restore.

For a more detailed guide, please find our android data transfer guide here

How can I back up my BODY BIKE App data with iCloud?

This guide is for iOS devices only.

If you’re using BODY BIKE Indoor Cycling App version 2.2.7 or newer, you can create an iCloud backup to restore all your BODY BIKE data on a new iPhone. Follow the steps below

Step-by-Step Backup Process:

  1. Prepare Your Old iPhone:
    • Ensure your old iPhone has BODY BIKE Indoor Cycling App version 2.2.7 or newer installed.
    • Open the BODY BIKE app and go to the “About” page in the menu to verify the app version. Make sure you open the app after updating it.
  1. Create an iCloud Backup:
    • Close the BODY BIKE app.
    • Go to your iPhone’s settings:
      Settings > Apple ID > iCloud > iCloud Backup > Back Up Now.
    • Make sure you have enough iCloud storage space for the backup.
  1. Set Up Your New iPhone:
    • Once the backup is complete, grab your new iPhone and follow the setup instructions.
    • When prompted, choose to restore from your iCloud backup.
      After the restoration, all your BODY BIKE data—including personal settings, app settings, achievements, and workouts—will be on your new phone.
  1. If Your New iPhone Is Already Set Up:
    • You will need to erase all content and settings to restore the iCloud backup. Unfortunately, Apple does not allow selective restoration of individual apps; you must restore everything or nothing.

Need Help?
Check out our iPhone data transfer guide here
If you encounter any issues, please contact us at info@body-bike.com.

Why have I lost my medals?

Every week, you have the chance to earn one of each medal: Bronze, Silver, and Gold. The challenges for each medal change weekly.

To earn a Silver medal, you must first achieve Bronze. Similarly, you must earn both Bronze and Silver before unlocking Gold.

The small circle connected to each medal shows how many of that medal you’ve earned. Tap the medal to see the challenges and how many days you have to achieve them in, before the weekly medal reset and new challenges are set.

Visit our achievements page to learn more