The intensity percentage displayed during your workout is a preliminary calculation. This value is recalculated and refined once the complete workout data is processed and stored in your workout history. This recalculation may result in a slightly different percentage being displayed in your history. Therefore, the 100% you see initially is not the final value.

If you exit the BODY BIKE app, for example, to change music or reply to a message while cycling, the app will lose connection to the bike. During this time, power and cadence data are not received from the bike, which is used to calculate speed and distance, although time continues to be recorded. This loss of data can be a reason why the intensity may not show 100% at the end of the workout.

The time discrepancy between Strava and the BODY BIKE app is due to how each platform handles time zone information.

Strava uses the timestamp in the file and the UTC offset of your riding location (based on GPS data) to determine the start time.

The BODY BIKE App may have a slightly different time formatting, potentially leading to variations in the start time and date.

To ensure accurate time display on Strava:

1)  Go to your Strava account on the website. Open the menu from your profile picture and select Settings.

2)  Ensure your location is set correctly. Try changing it to Los Angeles, saving, refreshing the page, and then setting it back to your current location and save again.

To use Strava with BODY BIKE, follow these steps:

1. Create a Strava Account: You’ll need a Strava account. You can sign up using Facebook, Google, Apple, or by creating a new account with your email.

2. Sync Your Workouts: With a Strava account, you can store all your BODY BIKE indoor cycling workout data alongside your outdoor activities.

3. Uploading Workouts: If you’re using The BODY BIKE App version 2.2.7, uploading your data is easy:

• Open the BODY BIKE app on your phone.
• Go to your workout history.
• Select the workout you want to upload.
• At the bottom of the workout page, tap the “Strava Upload” button.
• Choose your preferred login method to connect your Strava account.
• Your data will now be uploaded to Strava.

4. Quick Uploads: To upload additional workouts, simply select a workout and press “Strava Upload” again. You won’t need to log in each time, as the app will remember your account.

5. Removing Your Strava Account: If you want to disconnect your Strava account, go to personal settings in the BODY BIKE app and tap “Strava Remove Authorization.”

Currently, our app (version 2.2.7 and earlier) does not have the capability to transfer data from an Android phone to an iPhone, or iPhone to Android phone.

BODY BIKE prioritizes your privacy and does not store any user data on its servers. While some users appreciate this, it also means that saving your training data requires additional steps.

If you’d like to keep your training records, you can connect to Strava. However, please note that any medals earned in the BODY BIKE app will not transfer to Strava.

For those switching devices (e.g., from Android to Android or iPhone to iPhone), you can transfer your data within the app. You can finde the transfer guides here

This feature is only available for Android 10 and above.

Make sure that your smartphone has the latest version of the BODY BIKE Indoor Cycling app installed.

If you need to update your app, it is important that you open the BODY BIKE Indoor Cycling app after the update to make sure that all you have all your medals and workouts.

Creating a backup

1. Open BodyBike app. Tap Menu (three lines).
2. Select “App settings”.
3. Tap “BACKUP” and confirm.
4. Find the backup file in your Downloads folder in the new folder named “BodyBike”. The file is named by date. For example, a backup created on September 10, 2024, might be named: 20240910T070848943Z_backup.zip.

Transfer Backup

You can transfer this backup file to your new phone using various methods:

• Use file transfer app, email, or connect to computer.
• Alternatively, upload to cloud storage (Dropbox, Google Drive, OneDrive).

Restore on new device

Install BODY BIKE® app on your new device.

1. Open app, tap Menu, and select “App settings”.
2. Tap “RESTORE” and confirm.
3. Locate backup file.
4. The app will confirm successful restore.

For a more detailed guide, please find our android data transfer guide here

This guide is for iOS devices only.

If you’re using BODY BIKE Indoor Cycling App version 2.2.7 or newer, you can create an iCloud backup to restore all your BODY BIKE data on a new iPhone. Follow the steps below

Step-by-Step Backup Process:

1. Prepare Your Old iPhone:
   • Ensure your old iPhone has BODY BIKE Indoor Cycling App version 2.2.7 or newer installed.
   • Open the BODY BIKE app and go to the “About” page in the menu to verify the app version. Make sure you open the app after updating it.

2. Create an iCloud Backup:
   • Close the BODY BIKE app.
   • Go to your iPhone’s settings:
     Settings > Apple ID > iCloud > iCloud Backup > Back Up Now.
   • Make sure you have enough iCloud storage space for the backup.

3. Set Up Your New iPhone:
   • Once the backup is complete, grab your new iPhone and follow the setup instructions.
   • When prompted, choose to restore from your iCloud backup.
     After the restoration, all your BODY BIKE data—including personal settings, app settings, achievements, and workouts—will be on your new phone.

4. If Your New iPhone Is Already Set Up:
   • You will need to erase all content and settings to restore the iCloud backup. Unfortunately, Apple does not allow selective restoration of individual apps; you must restore everything or nothing.

Need Help?
Check out our iPhone data transfer guide here
If you encounter any issues, please contact us at info@body-bike.com.

Every week, you have the chance to earn one of each medal: Bronze, Silver, and Gold. The challenges for each medal change weekly.

To earn a Silver medal, you must first achieve Bronze. Similarly, you must earn both Bronze and Silver before unlocking Gold.

The small circle connected to each medal shows how many of that medal you’ve earned. Tap the medal to see the challenges and how many days you have to achieve them in, before the weekly medal reset and new challenges are set.

Visit our achievements page to learn more

Our achievement system is designed to keep you motivated and engaged. It features 7 levels and 3 medals.

Levels:
1) Rider
2) Skilled
3) Expert
4) Athlete
5) Elite
6) Hero
7) Club

Medals:
1) Bronze
2) Silver (Requires a Bronze medal)
3) Gold (Requires a Silver medal)

Once you earn a medal or level, it’s yours forever! However, you can continue challenging yourself with new weekly medal goals.

To achieve the Athlete status, you must complete these three challenges:
– Earn 5 Silver medals.
– Burn a total of 40,000 calories.
– Reach 15% of your red zone in a single workout.

Every 7 days, medal requirements reset. Tap the medal at the bottom to view the new requirements and deadline.

For example, a Silver medal might require reaching 10% of your red zone, burning 1250 calories, and completing 3 workouts in a week.

Your achievements are linked to the app. Deleting the app without backing up data will result in lost progress.

Visit our achievements page to learn more

The BODY BIKE Connect Indoor Bike and Performance Console transmit data using the ANT+ protocol. This allows you to receive data on any ANT+ compatible device, such as some outdoor bike computers and watches. If you’re using a phone or tablet without ANT+, you can purchase an ANT+ key to enable your device to pick up the signal.

Once you’re able to receive the ANT+ signal, you’ll need a software program to process the data. There are various options available, and new ones are being developed regularly. Some focus on data storage, while others use the data for interactive purposes, like games on a big screen.

One popular application for storing and analyzing data is MapMyFitness. You can download a guide to using MapMyFitness to help you get started.

Please note that BODY BIKE cannot provide support for ANT+ devices or accessories that you purchase for phones or tablets.